Privacy Policy

This Privacy Policy explains how Room Revive collects, uses, and protects your personal information when you use our services.

Contents

Contact details

Email: roomreviveai@gmail.com

What information we collect, use, and why

We collect and use the following information to provide services and goods:

  • Names and contact details
  • Purchase or account history
  • Account information
  • Temporary image uploads sent to OpenAI for processing; only stored transiently

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details
  • Purchase history
  • Account information
  • Temporary image processing

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collection and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Contract − we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests − we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Processing images throug OpenAI and managing credits benefits the user.

For more information on our use of legitimate interests as a lawful basis you can contact us using contact details set out above. Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Contract − we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests − we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Ensures users can access and manage their account safely.

For more information on our use of legitimate interests as a lawful basis you can contact us using contact details set out above. Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Where we get personal information from

  • Directly from you

How long we keep information

As long as necessary

Who we share information with

Data processors

  • Google Cloud / Firebase This data processor does the following activities for us: Authentication, database storage, and cloud infrastructure.
  • Stripe This data processor does the following activities for us: Payment processing
  • OpenAI This data processor does the following activities for us: Image Processing

Sharing information outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

    • Organisation Name: Google / Firebase
    • Category of recipient: Authentication, Database storage provider, Cloud Infrastructure
    • Country the personal information is sent to: United States of America
    • How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)
    • Organisation Name: Stripe
    • Category of recipient: Payment Processor
    • Country the personal information is sent to: United States of America
    • How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)
    • Organisation Name: OpenAI
    • Category of recipient: Artificial Intelligence
    • Country the personal information is sent to: United States of America
    • How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO. The ICO's address:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

https://www.ico.org.uk/make-a-complaint

Last Updated: 16/03/26